298 Privacy Policy — How Your Information Is Protected
298 makes the protection of your personal information its top priority. On this page, you'll find full details on what data we collect, why we collect it, and how we keep it safe.
Last Updated: 2026
What Information Is Collected
Various types of information may be collected automatically or directly from you while using the 298 platform. The categories of data collected are described below:
Account & Identity Information
Your name, mobile number, date of birth, and any information required for identity verification are collected at registration. This information is used to manage your account and confirm your identity.
Payment & Financial Information
Transaction details are recorded when you make deposits or withdrawals via bKash, Nagad, or bank transfer. All payment information is recorded in Bangladeshi Taka (BDT / ৳). 298 does not store your full payment account details — only transaction identification information is retained.
Device & Browser Information
Your device type, operating system, browser version, IP address, and time spent on the platform are collected automatically. This information is used to improve platform performance and ensure security.
Usage Data
Behavioral data — including which games you played, how long you were active, and which sections you visited — is collected to help 298 deliver a more relevant experience tailored to you.
How Your Information Is Used
298 uses the information collected for the following purposes:
- Account Management: Creating, verifying, and keeping your profile secure.
- Transaction Processing: Processing deposits and withdrawals securely.
- Service Improvement: Improving platform performance and the overall user experience.
- Security Monitoring: Detecting fraud, unauthorized access, and suspicious activity.
- Customer Support: Responding to your support requests and resolving issues.
- Meeting Legal Obligations: Complying with applicable laws and regulatory requirements.
298 never sells or rents your personal information.
Cookies & Tracking Technologies
298 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and core platform functionality. Disabling them may cause the platform to not work properly.
Analytics Cookies
These cookies collect statistical data to help us understand how you use the platform. All information gathered is anonymous and cannot be used to identify any individual.
You can manage or delete cookies through your browser settings, though doing so may limit certain features.
Data Storage, Security & Third Parties
Retention Period
298 retains your information for as long as your account remains active or as required to meet legal obligations. Upon a request to close your account, all data except that required by law will be deleted within a reasonable timeframe.
Data Security Measures
298 takes the following measures to protect your information:
- SSL/TLS encryption applied to all data transmissions.
- Strong hashing technology applied to password storage.
- OTP verification for account access.
- Regular security audits of servers and databases.
- Staff access to data is restricted to the minimum necessary.
Sharing Information with Third Parties
298 may share information with third parties in the following limited circumstances:
- Payment Providers: Solely for processing transactions with bKash, Nagad, or your bank.
- Game Providers: Limited data shared for the operation of third-party games.
- Legal Authorities: To assist with investigations required by court order or legal obligation.
Your information is not sold or shared with any third parties beyond the three mentioned above.
Your Rights & Policy Updates
Your Data Rights
298 gives you the following rights over your personal information:
- Access: You may request to know what information 298 holds about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: You may request deletion of specific data, though some information may be retained due to legal obligations.
- Objection to Processing: You can opt out of marketing communications at any time.
To exercise this right, email us at [email protected].
Notice of Policy Changes
298 reserves the right to update this Privacy Policy at any time. Registered users will be notified by email before any changes take effect, and the updated date will be published on this page. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
For Further Privacy Enquiries FAQ or our Terms & Conditions Page View.